CANCELATIONS AND RETURNS

In accordance to the policy of WILD WALK you, as a buyer, have 5 days after receiving the package to return the purchased product in its full condition. The buyer has the right to return the product by writing an email to hello@wildwalk.eu.

WILD WALK’s permission must be obtained in writing before any of its products may be returned to it by buyer. If products are returned without such permission, buyer authorizes WILD WALK to hold the returned products as buyer’s risk and expense. Importantis to include number of products that are being returned and also the date of the purchase. Products must be returned complete, undamaged and unused, in the same packaging as received including.

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Address for returns:

 

Kristyna Brandnerova

Trebohostice 86

Skvorec 250 83

Czech Republic

email: hello@wildwalk.eu

tel.: +420 602 314 044

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We recommend that the items are sent to us by the Postal Company. All shipping costs are borne by the buyer – the return of the product are at the buyer’s expense. We always recommend you to insure the parcel. No cash on delivery is accepted when returning the goods. When all of the above conditions are satisfied WILD WALK is obliged to send back the money for the products on buyer’s account within 14 days from the acceptance of the returned products.

WILD WALK do not accept returns on SALE items.

Shipping costs are non-refundable.

For more info about Cancellation, returns and COMPLAINT read TERMS AND CONDITIONS.

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Within the Czech Republic, please send us the items back in the original box and send via Zásilkovna to the Zásilkovna delivery point:

Zasilkovna delivery point: Škvorec 250 83, Tyršova 8 - Mini Market or Tabák Traficon, Arnošta z Pardubice 18, Úvaly

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Contact information, which must not be missing on the shipment:

Kristýna Brandnerová

email: hello@wildwalk.eu

tel.: +420 602 314 044